AI tools tell your customers who to call. See what they say about you.
We ask five AI tools (ChatGPT, Gemini, Google AI Overviews, Claude and Perplexity) the questions your customers ask, then show you the answers, and whether your business is in them.
Free scan: all 5 AI tools, no credit card. Plans from $58.33 a month billed annually.
See a full sample report →Customers are taking their questions to AI tools
- 900 million
- people ask ChatGPT questions every week
- OpenAI's own numbers, February 2026
- 2.5 billion
- people get an AI answer from Google itself every month
- Google's own earnings report, 2026
- 20%+
- fewer regular web searches within about five months of starting to use an AI tool
- early research from London Business School and UCLA
If AI tools are answering your customers' questions, it's worth checking whether your business is in the answers.
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Your scan, explained
Example reportA dental practice. We asked each AI tool the questions its customers ask, many times over, and counted how many answers named the practice. The count for each tool is below.
51% of answers · range across passes: 44 to 58%
13% of answers · range across passes: 8 to 18%
11% of answers · range across passes: 6 to 16%
7% of answers · range across passes: 3 to 11%
0% of answers · range across passes: 0%
Then your subscription answers why
Example: Get cited ChatGPT reads Yelp and Healthgrades for dentist questions in your city. The two practices it names most appear on both. You appear on neither.
Head to head on Perplexity
Findings and comparisons like these come with every subscriber scan, for every competitor on every AI tool, tied to the exact answers behind them.
The shift
People are asking AI instead of searching.
When someone asks “best plumber near me,” an AI tool answers with two or three names, not ten blue links. If your business isn't one of those names, that customer never sees you. Your customers are already asking. Most local businesses aren't in the answer yet.
+393%
Growth in AI-referred traffic to US retail sites, Q1 2026 vs a year earlier. Up more than 14x since tracking began in October 2024.
Adobe Analytics, April 2026
+42%
How much better visitors arriving from an AI answer convert than other visitors, a record for the dataset. They come pre-sold on the recommendation.
Adobe Analytics, June 2026
−21.7%
Drop in traditional searching within about five months of a person adopting an AI assistant, in a panel of over 1 million users.
London Business School / UCLA Anderson, working paper
The platforms doing the recommending
Findings
You're invisible on at least one AI platform. 94% of businesses we've measured are.
Between June and August 2026 we measured real businesses across real AI answers. Almost every one was named by one platform and never once named by another. Same business. Same week. Same questions. One overall score would hide that completely. You would never know a platform has you at zero.
Example findings, what subscribers see
ChatGPT reads Yelp and Healthgrades for dentist questions in your city. The two practices it names most appear on both. You appear on neither.
You are missing from all 6 emergency questions. Every business named on them shows 24 hour service on its website. Yours does not mention hours.
Perplexity cited your competitor's reviews 31 times and yours once. Their review page is public and indexed. Yours sits behind a login.
Examples. Yours come from your own scan, tied to the exact answers behind them.
23 of 25
Merchant categories where visitors arriving from an AI answer converted better than search visitors, by 56% on average, with 14% larger orders (Shopify commerce data, 2026). Fewer clicks, better customers. Being the business AI tools name is the whole game.
39%
of the strongest performers we measured, businesses scoring 20%+ on their best platform, still sit at flat zero on another. Success somewhere is not visibility everywhere.
1.3%
AI visibility for a heating company that ranks #1 on Google in its market. Twenty years of reputation, five-star reviews, and AI almost never names it. Reputation does not carry over on its own.
How we measure
Ask once, you get an opinion. Ask like we do, you get a measurement.
We ask many times, not once
AI answers change between asks. We ask repeatedly, so you see what is real, not a coin flip.
Every number comes with its range
Never a bare percentage. You see the score and how far it moved, so real change stands out from noise.
Five platforms, scored separately
A blended score hides the platform where you are at zero. We show all five. The zeros are impossible to miss.
We show you the answers themselves
Every score opens to the real AI answers behind it and the sources they cite. Nothing on faith.
What we will never do
- Promise a change will raise your score. We tell you what we consistently observe across every business we measure. Whether it moves your number is what next month's scan tells you.
- Hide a month where nothing moved. If you did the work and the number sat still, we say so. A tool that only ever reports wins is a tool you should not trust twice.
- Report a rank position in AI. There is no such thing. Anyone selling you “you rank #3 in ChatGPT” is selling you a number they made up.
- Show you a number that failed our own quality check. Every scan is checked against known results before you see it. When the check does not pass, we hold the report back and rerun it rather than show you a number we do not trust.
Why we spell all this out: in an independent census of 74 AI visibility tools, only 6 published a methodology a reader could actually check (CitedIndex, August 2026). This page is ours.
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Start with one free scan, or subscribe for the full findings and the why behind your ranking. Need more than one market, or five or more locations? Agency plans (5 markets, $349.99 a month) are available on the subscribe page. Extra markets are $49.99 a month. Email support@kensume.com to add one today.
Know where AI tools send your customers, and what to do about it.
| Free one scan, one time Run my free scan | Starter watch your market monthly $58.33/mo billed annually, 2 months free Choose Starter | |
|---|---|---|---|
| Features | |||
| How often each of the five AI tools names your business | Included | Included | Included |
| Your rank against the businesses in your market | Included | Included | Included |
| Questions where you show up, and where you never do | Not included | Included | Included |
| Honest ranges on every number | Included | Included | Included |
| The why behind your ranking, from your own results | Not included | Included | Included |
| Recommendations tied to the exact answers behind them | Not included | Included | Included |
| Every competitor, head to head, on every AI tool | Not included | Included | Included |
| What each AI tool reads, and whether you appear there | Not included | Included | Included |
| Markets included (a city, or a product line) | 1, once | 1 | 2 |
| Customer questions measured every month | 50, once | 50 | 100 |
| Single AI tool rechecks after you make changes | Not included | 2 a month | 4 a month |
Growth covers two markets, doubles the questions measured, and doubles your rechecks. Cancel anytime. Your data stays yours.
Common questions
What is AI visibility?
How often AI tools like ChatGPT, Gemini, Perplexity, Claude and Google AI Overviews name your business when someone asks the questions your customers ask. It is a different measurement from search rankings. A business can rank #1 on Google and almost never be named by AI.
Is this the same as SEO?
It is related but not the same. Good SEO helps. Pages that rank well get cited more. But AI tools also read sources SEO ignores, and each tool reads different ones. That is why our recommendations name the tool and the source, not generic advice.
AI gives a different answer every time. How can you measure that?
It does, and that is exactly why we ask each question many times per platform on every scan and show you the range along with the score. A one-shot check is mostly measuring noise. Showing the range of answers is the only honest way to tell a real change from a coin flip.
Can I actually influence what AI says about me?
You can influence what AI tools read. Each tool builds its answers from real sources: review sites, your own pages, directories, community threads. Every finding we give you names the exact tool, the exact source, and the exact gap. No guarantees, but the market data is consistent that businesses who take these actions see the strongest gains, and large retail datasets show visitors who arrive from an AI answer convert better than ordinary search visitors. Next month's scan tells you honestly what moved.
Can you guarantee my visibility will improve?
No, and you should be suspicious of anyone who does. What the data does show: businesses that apply these patterns, such as fresh content, question-shaped pages, and presence on the sources AI tools actually read, are cited meaningfully more in independent studies, and visitors arriving from AI answers convert better than ordinary search visitors in large retail datasets. We give you the exact gaps from your own scan, then re-measure monthly and tell you honestly what moved, including when nothing did.
Why do I need scores for each platform separately?
Because the platforms disagree. In our measurements, 94% of businesses were named by at least one platform and never once named by another. A single blended score hides exactly the zero you need to know about.
What do I get in the free scan?
A partial visibility snapshot: your real visibility rate on each of the five AI tools, with ranges, from actual AI answers, and your rank in your market. The evidence behind the numbers comes with a subscription. No credit card needed.
How long does it take?
A couple of minutes to set up. Your first numbers land in minutes; the full sampled measurement, every question, every platform, sampled several times over, completes within 24 hours.
Last updated September 1, 2026
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Real businesses measured across real AI answers, every score tied to the exact answers behind it.